RETURN POLICY

 

Under following conditions, Golden Devon Beauty Supply Inc. will provide high satisfaction return service.

1 .Only merchandise authorized for return will be accepted (within 15 days) and 35% restocking fee will

be charged. All returns must be approved by Golden Devon Beauty Supply Inc.

2. All special orders cannot be canceled or returned.

3. Final sale, Clearance, Event sale item are not refundable

4. The original shipping cost is not refundable.

5. Any loss, short shipment, or damage must be reported within 48 hours of receipt of product.

6. Deposits are not refundable.

Under any circumstances, following items are not refundable. (Manufacturer defects are exception)

– All Nail Accessories, all Spa and Salon Accessories, all eyelash extension products, body and skin care products, and Personal Protective Equipment. 

How to get exchange or refund

Step 1.  Contact our online department by e-mail which includes the return reasons and pictures if there is manufacturer defect on merchandise. (sales@devonbeauty.com)

Step 2. Send the merchandise to us. When we get the items, we’ll process refund or exchange service.

NOTE : If the packaging or product has been damaged, please do not send it to us. There will be extra charge for re-shipping the items.